UK Appliance Error Codes

Error code

Baxi Boiler Fault Code E98

Last updated: 2 April 2026Boiler faults need a cautious approach

Quick answer

E98

high severity

Control board or internal communication fault

First safe action

Try one standard user reset if the manual permits it.

Meaning

Baxi boiler fault code E98 usually means the boiler has detected an internal electronics or communication problem.

Likely causes

  • Control board issue
  • Loose or damaged internal wiring
  • A connected component failing to respond correctly

Safe first checks

  • Try one standard user reset if the manual permits it.
  • Do not keep resetting if the fault returns straight away.
  • Arrange professional diagnosis for persistent control faults.

How to reset

  • Use the normal user reset once only.
  • Book an engineer if the boiler remains locked out.

When to call an engineer

Persistent electronics and communication faults need a qualified heating engineer rather than further user troubleshooting.

Safety warning

Do not remove the casing or attempt internal electrical repairs on the boiler.

Useful hub links

Related fault codes

Relevant guides

Frequently asked questions

Can I keep resetting a Baxi boiler with E98?+

No. If E98 returns after one standard user reset, stop there and arrange a qualified engineer if the manual gives no safe next step.

Is E98 something I can repair myself?+

Boiler faults should be treated cautiously. Stay within the user checks in the manual, and leave gas, combustion, and internal boiler repairs to a qualified professional.