ApplianceFaults

Source Methodology

This page explains how ApplianceFaults prioritises sources for fault-code meanings, safety guidance, and model applicability.

Source hierarchy

Fault-code meanings and model applicability require an applicable manufacturer manual, manufacturer support page or bulletin. Official government safety information supports the safety matters it actually addresses. Code-record publication checks enforce approved manufacturer/government source domains and required evidence fields; those automated checks do not prove that a claim is correct.

Competitor fault-code databases, repair blogs, forums, search snippets, AI-generated summaries and retailer descriptions are not accepted as evidence for fault meanings, component claims, model matches or safety actions.

Guide sources are selected for the claim: manufacturer instructions for appliance behaviour, garment or detergent makers for their care guidance, and official bodies for legislation or public safety. A source's scope, region and limitations must remain visible. A link to a source is not support for every statement on the page.

Model variation

Appliance fault codes can vary by model, series, year, region, and control platform. Where exact model coverage is unknown, pages should say that the meaning is model-dependent rather than presenting a universal claim.

A general manufacturer table can support cautious public wording, but it is not treated as proof for every model unless the source says so.

Repair-cost ranges

Repair-cost pages include at least three dated UK sources from at least two source classes. Each numerical range identifies the specific source and fee basis it uses. Other sources provide comparisons; they are not presented as independent confirmation of the same range.

Independent pricing sources are restricted to cost estimates and cannot support fault-code meanings, diagnoses, model applicability, recalls or safety instructions.

The site records whether VAT, call-out, labour, parts, and return visits are included where the source states this. Market repair estimates, call-out fees and conditional manufacturer service charges are kept separate. Unknown inclusions remain unknown, and the site does not invent a component split.

Repair figures are estimates for comparison and are never quotations, diagnoses, or guarantees that a repair will be economical.

Recall and corrective-action records

Recall records require an official government or manufacturer source, exact affected model identifiers, the stated hazard, official action, verification date, and change history.

A generic error code cannot establish recall status. The current model checker covers selected tumble-dryer notices only and identifies possible model matches for checking against the official programme. A missing result, an unlisted model or an empty appliance category is not a safety clearance. Serial or modification identifiers may still determine the applicable action.

Checked dates

Source-checked code records store the source URL, region, checked date and the claim supported. A retained evidence date is not a claim that the source was fetched again today. An unavailable source recheck must be disclosed rather than replaced with a search snippet.

Public update dates should reflect a material page change. Source-check dates reflect actual evidence review. Formatting, deployments and automated route checks alone do not justify changing a source-check date.