UK Appliance Error Codes

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Hotpoint Washing Machine Fault Codes

Browse the available Hotpoint washing machine fault codes in one place, then open the exact code page for the likely meaning, safe first steps, and when to stop troubleshooting.

Browse the parent brand page: Hotpoint

Most common faults to check first

Common problems in this cluster

Common fault categories

door lock

3 related codes

heating

3 related codes

power and control

3 related codes

drainage

2 related codes

motor drive

2 related codes

pressure and level

2 related codes

Most searched / most useful codes

All fault codes in this cluster

18 code pages currently available for this brand and appliance cluster.

Canonical path: /hotpoint/washing-machine/
CodeMeaningSeverity
F01Motor drive or drum movement issuehigh
F02Motor drive or drum movement issuehigh
F03Temperature sensor reading issuemedium
F04Water level or pressure sensing faultmedium
F05The washer has not drained properly before the spin stage.medium
F06The washer cannot confirm that the door is locked securely.medium
F07Water heating faultmedium
F08Water heating faultmedium
F09Control or wiring communication faulthigh
F10Water level or pressure sensing faultmedium
F11The washer has a drain pump or drainage-circuit fault and cannot empty water properly.medium
F12Control or wiring communication faulthigh
F13Temperature sensor reading issuemedium
F15Water heating faultmedium
F16Door locking or door sensing problemmedium
F17Door locking or door sensing problemmedium
F18Control or wiring communication faulthigh
H20Water is not entering the machine properlymedium

Useful guides

Common Washing Machine Error Codes Explained

Use this guide to identify what your washing machine error code is pointing to, what to check first, and when it is better to stop troubleshooting and call an engineer.

When to Call an Appliance Engineer

Guidance on recognising when simple checks have been exhausted and it is time to arrange a repair.

Why Your Washing Machine Won't Drain

Understand the usual signs of a drainage fault, what you can safely inspect first, and when a blocked filter, hose, or pump needs professional help.

Best Washing Machine Setting for Everyday Laundry

A mixed or easy-care wash at 30°C to 40°C is the best everyday setting for most households, provided the load is not too full and fabrics are not too heavy.

Best Washing Machine Setting for Towels

Use a cottons programme, 40°C to 60°C, and a high spin for towels. Avoid overloading, too much detergent, and fabric softener build-up.

Clothes Still Dirty After Washing Machine

Dirty clothes after washing are usually caused by overloading, the wrong programme, too low a temperature for the soil level, poor detergent dosing, or a rinse/drain problem.

Washing Machine Not Cleaning Properly

Start by reducing the load, using a suitable full-length programme, checking detergent dose, and comparing drainage or foam-related faults if laundry is soapy or wet.

Washing Machine Smells After Wash: What Setting Should You Use?

Use a hotter cottons wash for towels and bedding where allowed, avoid overloading, reduce detergent if needed, and check whether poor drainage is contributing to smells.

Washing Machine Symbols Explained

Most symbols point to fabric type or cycle stage: cottons, synthetics, delicates, wool, rinse, spin, drain, eco, and quick wash.

What Setting to Use for Washing Clothes

For most mixed everyday clothes, use a mixed or synthetic programme at 30°C or 40°C with a moderate spin, then adjust for towels, bedding, delicates, and heavily soiled items.

What Temperature to Wash Clothes in the UK

Use 30°C for lightly worn clothes, 40°C for more soiled everyday items, and 60°C for towels, bedding, or hygiene loads where the care label allows.

Hotpoint Washing Machine Not Spinning

Learn how to separate load-balance, motor-drive, sensor, and door-lock causes when a Hotpoint machine is not spinning.

How to Reset a Washing Machine

A quick guide to safe first-step washing machine resets before arranging a repair.

Washing Machine Door, Balance and Spin Faults Explained

Understand what users commonly notice with balance, spin, and door-lock faults, the safe first checks worth trying, and when not to force another cycle.