Error code
Hotpoint F13 Error - Washer Dryer Temperature Sensing Fault
Hotpoint F13 is a dryer-temperature sensing fault on washer-dryers only. Hotpoint says the machine may stop drying clothes and recommends booking an engineer rather than attempting an internal sensor repair.
Quick answer
F13: A dryer-temperature sensing fault on a Hotpoint washer-dryer
Meaning
A dryer-temperature sensing fault on a Hotpoint washer-dryer
First safe check
Stop the programme and switch the washer-dryer off.
Stop if
F13 appears during or before drying
Who to call
Hotpoint recommends booking an engineer for F13. Arrange service after noting the model number and explaining that the code appears during or before drying.
High severity: escalate quickly if it persists. Disconnect power before checking accessible parts where the appliance guidance says to do so.
Fix time
A few minutes to stop, unplug, and record the model details
Difficulty
Professional-only diagnosis
The safe user action is to stop the drying cycle, disconnect power, and arrange service.
Expected outcome: The fault needs diagnosis of the washer-dryer's internal drying temperature system.
What does this error code mean?
Hotpoint identifies F13 as a dryer-temperature sensing fault on washer-dryers only. It concerns the drying side of a combined washer-dryer, not the normal water-temperature circuit of a washing-only machine.
The appliance may complete washing but fail to dry, stop during the drying stage, or leave clothes wet while showing F13. Because the temperature sensor and its circuit are internal, Hotpoint recommends booking an engineer.
If your appliance does not have a drying function, recheck the displayed code and the full model number. A washing-only machine may have been misread, or its model-specific manual may use different fault wording.
Symptoms users may notice
- The washer-dryer is not drying clothes.
- The programme may pause or stop during the drying stage.
- Laundry may remain wet even though the wash stage completed.
What users often notice
- F13 is usually associated with the drying part of a combined washer-dryer rather than the wash stage.
- The drum may still wash normally, which can make the fault look intermittent.
Why is this happening?
- Dryer-temperature sensor fault in a combined washer-dryer
- Internal wiring or connection fault in the drying temperature circuit
- Drying-control fault requiring model-specific diagnosis
- The displayed code has been misread on a washing-only appliance
What this usually points to
The fault concerns the internal system that monitors temperature during drying in a combined washer-dryer. The sensor, wiring, heater area, and control electronics are not safe user-access checks.
How to fix this safely
- Stop the programme and switch the washer-dryer off.
- Disconnect the appliance from the mains.
- Confirm that the appliance is a combined washer-dryer and that the display reads F13.
- Note the full model and serial number from the appliance label.
- Book a Hotpoint engineer or qualified appliance technician; do not attempt an internal temperature-sensor repair.
Can I fix this myself?
NoHotpoint recommends an engineer for F13. There is no useful external cleaning or reset procedure for the dryer-temperature sensor circuit.
Safety boundary: Do not remove panels, access the heater or sensor, test wiring, or continue using the drying function.
What not to do
- Do not continue selecting heated drying programmes.
- Do not remove the top or rear panel to inspect the sensor, heater, or wiring.
- Do not treat F13 as a general washing-water temperature fault.
- Do not assume F13 applies to a washing-only machine without checking the model.
Common misdiagnoses
- F13 is often incorrectly described as a general washing-machine water-temperature fault.
- Hotpoint's UK guidance limits F13 to washer-dryers and the drying temperature system.
Intermittent vs persistent faults
Even if F13 disappears after the appliance cools, do not resume heated drying. A temperature-sensing warning can recur only when the drying stage runs.
Manual reference
Hotpoint UK washing machine and washer-dryer error codesWhen to call a technician
Hotpoint recommends booking an engineer for F13. Arrange service after noting the model number and explaining that the code appears during or before drying.
Safety warning
Switch off and unplug the washer-dryer. Do not use the drying function again until the fault has been diagnosed.
Useful hub links
Related sensor fault codes
Hotpoint Washing Machine Error Code F03
Temperature sensor reading issue
Hotpoint Washing Machine Error Code F11
The washer has a drain pump or drainage-circuit fault and cannot empty water properly.
Hotpoint Washing Machine Error Code F12
Control or wiring communication fault
Hotpoint Washing Machine Error Code F15
Water heating fault
After resolving this fault, use the right wash setting to help prevent repeat issues.
Relevant guide
Frequently asked questions
What does F13 mean on a Hotpoint washer-dryer?+
Hotpoint says F13 is a dryer-temperature sensing fault on washer-dryers only.
Does Hotpoint F13 affect washing or drying?+
It relates to the drying side of a combined washer-dryer. The wash stage may still appear to work.
Can I reset a Hotpoint F13 error?+
Hotpoint recommends booking an engineer rather than relying on a reset. Switch the appliance off and unplug it.
Can I keep washing if I do not use the dryer?+
This page recommends pausing use until the appliance has been checked. F13 involves an internal temperature-sensing circuit in a combined machine.
Why is F13 showing on a washing-only Hotpoint machine?+
Hotpoint UK lists F13 for washer-dryers only. Recheck the code and use the manual for the full model number if your appliance has no drying function.
Sources and review status
Source checked · Last reviewed 29 July 2026
- Hotpoint UK washing machine and washer-dryer error codes
manufacturer support · UK · checked 29 July 2026
F13 definition, washer-dryer-only scope, drying symptom, and engineer recommendation.
Model variation note
Hotpoint UK documents F13 for washer-dryers only. If the appliance is washing-only, verify both the code and model manual before using this guidance.