UK Appliance Error Codes

Error code

Samsung Washing Machine Error Code ND

The machine is not draining water correctly The most likely cause is blocked drain filter. Check first: check the accessible drain filter for coins, lint, or other debris.

Last updated: 27 April 2026

Quick answer

ND: what does it mean and how to fix

medium severity

What does it mean?

The machine is not draining water correctly

How to fix first

Switch the appliance off and unplug it from the mains.

Why is this happening?

Blocked drain filter

Fix time

10-25 minutes

Difficulty

Easy to moderate

The first checks are the accessible drain filter, hose route, and one drain or rinse test after refitting everything.

Expected outcome: A simple blockage may clear quickly; repeat ND usually points to a pump fault or blocked internal drain route.

When should I call an engineer?

If the code returns after basic drainage checks, the pump or internal drainage path may need an engineer visit.

What does this error code mean?

Samsung washing machine error code ND usually means wastewater is not leaving the appliance properly. A blocked filter, a restricted drain hose, or a pump issue are common causes.

If the display uses newer Samsung wording, compare ND with Samsung 5C for drainage faults or Samsung OE if the problem looks like water-level or overfill behaviour.

In practice, ND is commonly linked to Blocked drain filter, Kinked or obstructed drain hose, or Drain pump blockage or pump fault.

Symptoms users may notice

  1. Water may remain in the drum at the end of the cycle.
  2. The washer may stop before spin or fail to empty during drain.
  3. Clothes may stay wet because the machine cannot complete the drain stage.

What users often notice

  1. Samsung ND is often searched as not draining, not spinning, or leaving water in the drum.

Why is this happening?

  1. Blocked drain filter
  2. Kinked or obstructed drain hose
  3. Drain pump blockage or pump fault

How to fix this safely

  1. Switch the appliance off and unplug it from the mains.
  2. Check the accessible drain filter for coins, lint, or other debris.
  3. Inspect the drain hose for kinks before trying a drain or rinse cycle; if water still will not move, compare the symptoms with Samsung 5C and Samsung SE.

Reset steps

  1. Reconnect power after the drainage path has been checked.
  2. Run a drain or rinse programme to test whether the fault has cleared.

When to call an engineer

If the code returns after basic drainage checks, the pump or internal drainage path may need an engineer visit.

Safety warning

Always disconnect the appliance from the mains before opening any accessible filter or checking hose connections.

Useful hub links

Related drainage fault codes

Relevant guide

Frequently asked questions

Can I still use a Samsung washing machine with ND showing?+

No. Pause use until the washer can drain properly, because extra cycles can leave more water in the drum and strain the pump.

Will resetting clear ND for good?+

A reset may clear a temporary interruption, but if ND comes back after the first safe checks, the underlying fault still needs attention.

What does ND mean on a Samsung washing machine?+

ND usually means the machine is not draining water correctly. If it repeats after one safe retry, treat it as a persistent fault.

How to fix ND on a Samsung washing machine?+

Switch the appliance off and unplug it from the mains. Check the accessible drain filter for coins, lint, or other debris. Stop and escalate if the code returns immediately.

Why is ND happening on my Samsung washing machine?+

The most common reasons are Blocked drain filter, Kinked or obstructed drain hose, Drain pump blockage or pump fault. Repeated returns usually mean the underlying component or system still needs attention.