Error code
Samsung Washing Machine UB — Code Meaning
Load imbalance preventing normal spin. The manufacturer’s UK support table covers several models. Match the exact model and complete code to its manual; this is not proof of identical meanings across every range.
Quick answer
UB: Load imbalance preventing normal spin
Meaning
Load imbalance preventing normal spin
First safe check
Photograph the full display, including alternating characters and suffixes.
Stop if
The warning remains, the appliance is not operating normally, or the next step requires internal access.
Who to call
Contact Samsung support or a qualified appliance technician if the warning remains, the code is not explained in the matching manual, or any internal investigation is required.
Internal diagnosis and repair require a qualified professional. Follow only the model-approved user actions described below. Follow the model’s isolation instructions before permitted maintenance. Do not reach wet or damaged electrical parts to unplug the appliance.
What does this error code mean?
Load imbalance preventing normal spin.
The manufacturer’s UK support table covers several models. Match the exact model and complete code to its manual; this is not proof of identical meanings across every range.
The reported condition does not, by itself, establish which part needs replacement.
Why is this happening?
- The manufacturer describes: load imbalance preventing normal spin. The underlying cause requires assessment on the actual model.
Safe next steps
- Photograph the full display, including alternating characters and suffixes.
- Record the full model from accessible paperwork or an external label; do not dismantle the appliance to find it.
- Match the source below to your exact model manual before following any code-specific instructions.
- If the warning persists, the model is uncertain or the next step requires internal access, stop and contact Samsung support or a qualified appliance technician.
Can I fix this myself?
NoUse only the external checks described here. The code alone does not justify a parts replacement.
Safety boundary: Do not remove panels, test wiring, force a locked door or bypass a protective device.
What not to do
- Do not remove panels, test wiring, force a locked door or bypass a protective device.
- Do not repeatedly reset an unexplained or returning warning, or buy parts solely from this display.
When to call a technician
Contact Samsung support or a qualified appliance technician if the warning remains, the code is not explained in the matching manual, or any internal investigation is required.
Safety warning
Stop if there is leakage, a burning smell, unusual heat or electrical tripping. Keep clear of wet electrical connections. Do not remove panels, test wiring, force a locked door or bypass a protective device.
Useful hub links
Other Samsung washing machine codes
Samsung Washing Machine DC — Code Meaning
Door not detected as closed or locked
Samsung Washing Machine DE — Code Meaning
Door not detected as closed or locked
Samsung Washing Machine LC — Code Meaning
Low water level detected in Samsung UK guidance
Samsung Washing Machine UE — Code Meaning
Load imbalance preventing normal spin
Relevant guide
Frequently asked questions
Does UB identify a failed part?+
No. A code describes a reported condition, and the correct model documentation is needed before diagnosis.
Does this apply to every model?+
The manufacturer’s UK support table covers several models. Match the exact model and complete code to its manual; this is not proof of identical meanings across every range.
Sources and review status
Model dependent · Last reviewed 21 September 2026
- Samsung UK washing-machine information codes
manufacturer support · UK · checked 21 September 2026
Load imbalance preventing normal spin. The manufacturer’s UK support table covers several models. Match the exact model and complete code to its manual; this is not proof of identical meanings across every range.