Error code
Samsung Dishwasher Error Code 5C
Samsung Dishwasher 5C usually means the dishwasher is not draining properly. Check the filter, drain hose, and waste connection safely.
Quick answer
5C: what does it mean and how to fix
What does it mean?
the dishwasher is not draining properly.
How to fix first
Disconnect power before checking the filter or sump area.
Why is this happening?
Clogged mesh filter or sump area
When should I call an engineer?
Call an appliance engineer if 5C returns after filter and hose checks, the pump is noisy, the impeller appears obstructed beyond safe access, or water remains in the appliance.
What does this error code mean?
Samsung dishwasher error code 5C, also shown as 5E on some models, usually indicates a drain problem. The control expects the water level to drop but does not see the expected change.
Food waste in the filter, a kinked drain hose, or a blocked sink waste connection can contribute. If the pump sounds strained or the code returns, stop and arrange repair.
5C relates to the drain path: filters, sump, drain hose, waste connection, and drain pump.
Symptoms users may notice
- Dirty water may remain in the bottom of the dishwasher.
- The cycle may stop near a drain stage.
- The drain pump may run without clearing the water.
Why is this happening?
- Clogged mesh filter or sump area
- Kinked or blocked drain hose
- Blocked sink waste or standpipe
- Drain pump obstruction or failure
What this usually points to
5C relates to the drain path: filters, sump, drain hose, waste connection, and drain pump.
How to fix this safely
- Disconnect power before checking the filter or sump area.
- Clean the accessible filter and remove loose food debris.
- Check the drain hose is not kinked, trapped, or sitting in a blocked waste connection.
- Try one drain or short programme after refitting all parts.
Can I fix this myself?
YesYou can clean filters and check the visible drain route. Stop if the pump is noisy, jammed, or the code returns.
Safety boundary: Disconnect power before accessible checks. Do not remove panels or dismantle the drain pump yourself.
What not to do
- Do not keep restarting a dishwasher full of standing water.
- Do not reach blindly into the sump where glass may be present.
- Do not remove panels or dismantle the pump.
Reset steps
- Restore power only after filters and hoses are refitted.
- Run one short drain or rinse cycle if there is no leak.
- Stop if 5C returns or water remains in the base.
Intermittent vs persistent faults
A one-off 5C may clear after removing a blockage, but repeated 5C should be diagnosed.
When to call an engineer
Call an appliance engineer if 5C returns after filter and hose checks, the pump is noisy, the impeller appears obstructed beyond safe access, or water remains in the appliance.
Safety warning
Disconnect the dishwasher from power before checking filters or drain hoses, and avoid reaching into areas where broken glass may be hidden.
Useful hub links
Related drainage fault codes
Samsung Dishwasher Error Code LC
leak protection has been triggered.
Samsung Dishwasher Error Code OC
the dishwasher has detected an overfill or water-level problem.
Samsung Dishwasher Error Code 1C
the dishwasher is seeing a low-water-level problem.
Samsung Dishwasher Error Code 4C
the dishwasher is not getting enough water.
Relevant guide
Frequently asked questions
What does Samsung dishwasher 5C mean?+
Samsung Dishwasher Error Code 5C usually means the dishwasher is not draining properly.
Is Samsung 5C the same as 5E?+
Many Samsung dishwasher guides treat 5C and 5E as drain checks, but your model manual has the final wording.
Can I fix Samsung 5C myself?+
You can clean the accessible filter and check the drain hose. Stop if the code returns or the pump needs internal access.