UK Appliance Error Codes

Error code

Samsung Dishwasher Error Code bC2

Samsung Dishwasher bC2 usually means the control panel thinks a button is stuck or being held. Check and dry the panel safely.

Last updated: 20 May 2026

Quick answer

bC2: what does it mean and how to fix

medium severity

What does it mean?

the control panel thinks a button is stuck or being held.

How to fix first

Switch the dishwasher off before wiping the control area.

Why is this happening?

Button held down too long

When should I call an engineer?

Call an appliance engineer if bC2 returns after cleaning and drying the panel, or if buttons are damaged, stuck, or unresponsive.

What does this error code mean?

Samsung dishwasher error code bC2, sometimes shown as bE2, usually means the control panel has detected a stuck key or a button being held too long. It can happen after wiping the panel, a spill, steam, or a physical button sticking.

Clean and dry the visible control area only. If the code returns, the keypad or control electronics may need diagnosis.

bC2 relates to the visible keypad, touch panel, button travel, and control-panel signal detection.

Symptoms users may notice

  1. The dishwasher may beep or ignore commands.
  2. A button or option may appear active without being touched.
  3. The panel may not respond normally.

Why is this happening?

  1. Button held down too long
  2. Moisture or residue on a touch panel
  3. Physical button stuck in the pressed position
  4. Control panel or keypad fault

What this usually points to

bC2 relates to the visible keypad, touch panel, button travel, and control-panel signal detection.

How to fix this safely

  1. Switch the dishwasher off before wiping the control area.
  2. Dry the panel with a clean lint-free cloth.
  3. Press physical buttons lightly to check they return freely.
  4. Power off for ten minutes, then retry without holding any buttons.

Can I fix this myself?

Yes

You can dry and clean the visible panel and check for a physically stuck button. Repeated bC2 needs diagnosis.

Safety boundary: Do not remove the control panel, use excessive liquid, or work on internal wiring.

What not to do

  1. Do not hold buttons down repeatedly.
  2. Do not spray cleaner directly onto the control panel.
  3. Do not remove the panel to dry internal parts.

Reset steps

  1. Power off at the wall or breaker for ten minutes.
  2. Make sure the panel is dry and no button is being held.
  3. Power back on and use brief taps only.

Intermittent vs persistent faults

A one-off bC2 after wiping may clear once dry, but repeated bC2 needs panel diagnosis.

When to call an engineer

Call an appliance engineer if bC2 returns after cleaning and drying the panel, or if buttons are damaged, stuck, or unresponsive.

Safety warning

Disconnect the dishwasher from power before cleaning the control area, and do not remove the panel or use wet cloths that drip liquid into controls.

Useful hub links

Related power and control fault codes

Relevant guide

Frequently asked questions

What does Samsung dishwasher bC2 mean?+

Samsung Dishwasher Error Code bC2 usually means the control panel thinks a button is stuck or being held.

Is Samsung bC2 the same as bE2?+

Some Samsung dishwasher guidance groups bC2 and bE2 together as button or keypad checks.

Can moisture cause Samsung bC2?+

Yes. Moisture, residue, or steam on the panel can sometimes trigger button-detection faults.