Error code
Worcester Bosch Boiler Fault Code 297
Gas supply control or gas valve issue The most likely cause is gas valve fault. Check first: check only for obvious external gas supply interruption if safe to do so.
Quick answer
297: what does it mean and how to fix
What does it mean?
Gas supply control or gas valve issue
How to fix first
Do not attempt DIY gas repairs or repeated resets.
Why is this happening?
Gas valve fault
When should I call an engineer?
Gas valve and combustion-control faults should be treated as engineer-only work and escalated to a Gas Safe registered engineer.
What does this error code mean?
Worcester Bosch boiler fault code 297 usually points to a fault in gas supply control, gas valve operation, or another combustion-critical part of the boiler.
In practice, 297 is commonly linked to Gas valve fault, Control board issue affecting gas operation, or Combustion-related fault requiring diagnosis.
Start with this safe check: Do not attempt DIY gas repairs or repeated resets. If the code returns, the fault worsens, or the appliance does not behave normally, gas valve and combustion-control faults should be treated as engineer-only work and escalated to a Gas Safe registered engineer.
Why is this happening?
- Gas valve fault
- Control board issue affecting gas operation
- Combustion-related fault requiring diagnosis
How to fix this safely
- Do not attempt DIY gas repairs or repeated resets.
- Check only for obvious external gas supply interruption if safe to do so.
- Arrange a Gas Safe registered engineer if the boiler remains locked out.
Reset steps
- Only use the standard user reset if the manual allows it.
- Stop after one attempt if the code returns.
When to call an engineer
Gas valve and combustion-control faults should be treated as engineer-only work and escalated to a Gas Safe registered engineer.
Safety warning
Do not work on gas components or open the boiler casing. Use a Gas Safe registered engineer.
Useful hub links
Related gas valve fault codes
Worcester Bosch Boiler Fault Code 296
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Worcester Bosch Boiler Fault Code CE
Fan, flue, or air pressure sensing problem
Worcester Bosch Boiler Fault Code 208
A boiler sensor is giving an invalid reading
Worcester Bosch Boiler Fault Code 295
A boiler sensor is giving an invalid reading
Relevant guide
Frequently asked questions
Can I keep resetting a Worcester Bosch boiler with 297?+
No. If 297 returns after one standard user reset, stop there and arrange a qualified engineer if the manual gives no safe next step.
Is 297 something I can repair myself?+
Boiler faults should be treated cautiously. Stay within the user checks in the manual, and leave gas, combustion, and internal boiler repairs to a qualified professional.