ApplianceFaults

Error code

Worcester Bosch Boiler EA — Code Meaning

EA/227 means no flame detected after ignition; EA/229 concerns loss of flame during operation. Other EA cause codes require their own entries in the model manual. Only for Greenstar 27i/30i System Compact ErP models in manual 6720813280 (2015/07), pages 63 and 70–71. Record the letter code and three-digit cause code together.

Last updated: 21 September 2026Boiler faults need a cautious approach

Quick answer

EA: Ignition or flame-monitoring fault; cause code required

SeverityNot assessed

Meaning

Ignition or flame-monitoring fault; cause code required

First safe check

Photograph the full display, including alternating characters and suffixes.

Stop if

The warning remains, the appliance is not operating normally, or the next step requires internal access.

Who to call

Contact a Gas Safe registered engineer qualified for this boiler if the warning remains, the code is not explained in the matching manual, or any internal investigation is required.

Internal diagnosis and repair require a qualified professional. Follow only the model-approved user actions described below. Keep checks outside the casing and use only a manufacturer-approved reset where the manual allows it.

What does this error code mean?

EA/227 means no flame detected after ignition; EA/229 concerns loss of flame during operation. Other EA cause codes require their own entries in the model manual.

Only for Greenstar 27i/30i System Compact ErP models in manual 6720813280 (2015/07), pages 63 and 70–71. Record the letter code and three-digit cause code together.

The reported condition does not, by itself, establish which part needs replacement.

Why is this happening?

  1. The manufacturer describes: ignition or flame-monitoring fault; cause code required. The underlying cause requires assessment on the actual model.

Safe next steps

  1. Photograph the full display, including alternating characters and suffixes.
  2. Record the full model from accessible paperwork or an external label; do not dismantle the appliance to find it.
  3. Match the source below to your exact model manual before following any code-specific instructions.
  4. If the warning persists, the model is uncertain or the next step requires internal access, stop and contact a Gas Safe registered engineer qualified for this boiler.

Can I fix this myself?

No

Use only the external checks described here. The code alone does not justify a parts replacement.

Safety boundary: Do not remove the boiler casing or work on gas, flue components, combustion settings or internal wiring.

What not to do

  1. Do not remove the boiler casing or work on gas, flue components, combustion settings or internal wiring.
  2. Do not repeatedly reset an unexplained or returning warning, or buy parts solely from this display.

When to call a heating professional

Contact a Gas Safe registered engineer qualified for this boiler if the warning remains, the code is not explained in the matching manual, or any internal investigation is required.

Safety warning

Do not remove the boiler casing or work on gas, flue components, combustion settings or internal wiring.

Useful hub links

Other Worcester Bosch boiler codes

Relevant guide

Frequently asked questions

Does EA identify a failed part?+

No. A code describes a reported condition, and the correct model documentation is needed before diagnosis.

Does this apply to every model?+

Only for Greenstar 27i/30i System Compact ErP models in manual 6720813280 (2015/07), pages 63 and 70–71. Record the letter code and three-digit cause code together.

Sources and review status

Model dependent · Last reviewed 21 September 2026

source checked
  • Worcester Greenstar i System Compact ErP manual 6720813280

    model manual · UK · checked 21 September 2026

    Ignition or flame-monitoring fault; cause code required. Only for Greenstar 27i/30i System Compact ErP models in manual 6720813280 (2015/07), pages 63 and 70–71. Record the letter code and three-digit cause code together.