UK Appliance Error Codes

Error code

Samsung Washing Machine Error Code AE6

The washer has detected a persistent communication fault inside the control electronics. The most likely cause is internal communication failure between control modules. Check first: reconnect power after a few minutes and try one restart only.

Last updated: 15 April 2026

Quick answer

AE6: what does it mean and how to fix

high severity

What does it mean?

The washer has detected a persistent communication fault inside the control electronics.

How to fix first

Turn the machine off and unplug it from the mains.

Why is this happening?

Internal communication failure between control modules

When should I call an engineer?

Call an engineer if AE6 returns after one restart or the controls freeze, flicker, or fail to respond normally.

What does this error code mean?

Samsung washing machine error code AE6 usually means internal control modules are not communicating properly. In most cases, the machine can power on but cannot coordinate the cycle logic correctly, so the code returns quickly after startup.

Check first by fully powering the machine down and trying one restart only. If AE6 returns, it belongs with other internal electronics faults such as Samsung AE and Samsung AC6 rather than normal user-reset issues.

In practice, AE6 is commonly linked to Internal communication failure between control modules, Loose or damaged internal connector, or Faulty main or secondary control board.

Why is this happening?

  1. Internal communication failure between control modules
  2. Loose or damaged internal connector
  3. Faulty main or secondary control board

How to fix this safely

  1. Turn the machine off and unplug it from the mains.
  2. Reconnect power after a few minutes and try one restart only.
  3. If AE6 returns straight away, stop using the washer and compare the symptoms with Samsung AE or Samsung AC6.

Can I fix this myself?

No

AE6 is not a practical DIY fault because the most likely causes are inside the machine's electronic control system.

Safety boundary: Do not continue power-cycling or attempt internal wiring checks once the code returns.

When to call an engineer

Call an engineer if AE6 returns after one restart or the controls freeze, flicker, or fail to respond normally.

Safety warning

Disconnect the appliance from the mains and avoid opening the cabinet to inspect electronic parts.

Useful hub links

Related power and control fault codes

After resolving this fault, use the right wash setting to help prevent repeat issues.

Relevant guide

Frequently asked questions

Can I keep using a Samsung washing machine with AE6 showing?+

No. Try one clean restart only, then stop using the machine if AE6 comes back.

Will resetting clear Samsung AE6 permanently?+

Only if the fault was temporary. A recurring AE6 code usually means the internal communication fault is still active.

What happens if I ignore Samsung AE6?+

The washer may fail to start correctly, stop mid-cycle, or worsen an underlying board or wiring problem.