Error code
Samsung Washing Machine Error Code HE
Water heating fault The most likely cause is heating element fault. Check first: do not continue running repeated hot cycles while the code is active.
Quick answer
HE: what does it mean and how to fix
What does it mean?
Water heating fault
How to fix first
Switch the machine off and unplug it from the mains.
Why is this happening?
Heating element fault
When should I call an engineer?
Heating circuit faults usually need professional diagnosis if the code persists after a basic reset.
What does this error code mean?
Samsung washing machine error code HE usually means the appliance is not heating water in the expected way, or the control system is not seeing the correct temperature change during the cycle.
In practice, HE is commonly linked to Heating element fault, Temperature sensing issue, or Wiring or control fault affecting the heater circuit.
Start with this safe check: Switch the machine off and unplug it from the mains. If the code returns, the fault worsens, or the appliance does not behave normally, heating circuit faults usually need professional diagnosis if the code persists after a basic reset.
Why is this happening?
- Heating element fault
- Temperature sensing issue
- Wiring or control fault affecting the heater circuit
How to fix this safely
- Switch the machine off and unplug it from the mains.
- Do not continue running repeated hot cycles while the code is active.
- If the machine otherwise appears safe, retry a cooler cycle only after a full power reset.
Reset steps
- Reconnect power after the machine has been left off for a few minutes.
- Test with a short programme and stop if the code returns.
When to call an engineer
Heating circuit faults usually need professional diagnosis if the code persists after a basic reset.
Safety warning
Disconnect the appliance from the mains before any checks and avoid opening panels to investigate heater components yourself.
Useful hub links
Related heating fault codes
Samsung Washing Machine Error Code FE
Overflow or abnormal foam/water-level condition
Samsung Washing Machine Error Code LE
Overflow or leak protection has been triggered
Samsung Washing Machine Error Code OE
Overflow or leak protection has been triggered
Samsung Washing Machine Error Code IE - Water Level Sensor Problem
The washer is not getting a reliable water-level reading from the pressure sensing system.
After resolving this fault, use the right wash setting to help prevent repeat issues.
Relevant guide
Frequently asked questions
Can I keep using a Samsung washing machine with HE showing?+
It is usually better to pause use until you have completed the safe first checks for HE, then test the machine with a short programme.
Will resetting clear HE for good?+
A reset may clear a temporary interruption, but if HE comes back after the first safe checks, the underlying fault still needs attention.
What does HE mean on a Samsung washing machine?+
HE usually means water heating fault. If it repeats after one safe retry, treat it as a persistent fault.
How to fix HE on a Samsung washing machine?+
Switch the machine off and unplug it from the mains. Do not continue running repeated hot cycles while the code is active. Stop and escalate if the code returns immediately.
Why is HE happening on my Samsung washing machine?+
The most common reasons are Heating element fault, Temperature sensing issue, Wiring or control fault affecting the heater circuit. Repeated returns usually mean the underlying component or system still needs attention.