Error code
Samsung Washing Machine Error Code 5E
The machine is not draining water correctly The most likely cause is blocked drain filter. Check first: check the accessible drain filter for coins, lint, or other debris.
Quick answer
5E: The machine is not draining water correctly
Meaning
The machine is not draining water correctly
First safe check
Switch the appliance off and unplug it from the mains.
Stop if
Stop if the code returns after one safe check or the next step would require internal access.
Who to call
If the code returns after basic drainage checks, the pump or internal drainage path may need an engineer visit.
Medium severity: check safely and stop if it returns. Disconnect power before checking accessible parts where the appliance guidance says to do so.
What does this error code mean?
Samsung washing machine error code 5E usually means wastewater is not leaving the appliance properly. A blocked filter, a restricted drain hose, or a pump issue are common causes.
In practice, 5E is commonly linked to Blocked drain filter, Kinked or obstructed drain hose, or Drain pump blockage or pump fault.
Start with this safe check: Switch the appliance off and unplug it from the mains. If the code returns, the fault worsens, or the appliance does not behave normally, if the code returns after basic drainage checks, the pump or internal drainage path may need an engineer visit.
Why is this happening?
- Blocked drain filter
- Kinked or obstructed drain hose
- Drain pump blockage or pump fault
How to fix this safely
- Switch the appliance off and unplug it from the mains.
- Check the accessible drain filter for coins, lint, or other debris.
- Inspect the drain hose for kinks before trying a drain or rinse cycle.
Reset steps
- Reconnect power after the drainage path has been checked.
- Run a drain or rinse programme to test whether the fault has cleared.
When to call a technician
If the code returns after basic drainage checks, the pump or internal drainage path may need an engineer visit.
Safety warning
Always disconnect the appliance from the mains before opening any accessible filter or checking hose connections.
Useful hub links
Related drainage fault codes
Samsung Washing Machine 5C Error - Not Draining Water
The washer cannot drain the water away properly.
Samsung Washing Machine Error Code ND
The machine is not draining water correctly
Samsung Washing Machine Error Code DC
Door locking or door sensing problem
Samsung Washing Machine Error Code 4E
Water is not entering the machine properly
After resolving this fault, use the right wash setting to help prevent repeat issues.
Relevant guide
Frequently asked questions
Can I keep using a Samsung washing machine with 5E showing?+
It is usually better to pause use until you have completed the safe first checks for 5E, then test the machine with a short programme.
Will resetting clear 5E for good?+
A reset may clear a temporary interruption, but if 5E comes back after the first safe checks, the underlying fault still needs attention.